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KMID : 0381319940330040163
Korean Journal of Occupational Health
1994 Volume.33 No. 4 p.163 ~ p.173
Organizational Commitment and Job Characteristics of Hospital Foodservice Employees


Abstract
For the purpose of disclosing the relationship between job characteristics and satisfaction and organizational commitment for foodservice employees, questionnaire survey was carried out on 288 subjects of six general hospital in Seoul, Korea.
Questionnaire items consisted of general characteristics, organizational commitment, job satisfaction and characteristics Data were analyzed by ANOVA, Duncans multiple range test and Pearson correlation using SPSS PC package.
The results were as follows :
1. Mean score of value commitment and commitment to stay were 3.75 and 3.71.
2. There were significant differences between value commitment and age, educational status and job position, and between commitment to stay and job position.
3. Mean score of job satisfaction was the highest in co-workers(3.33) and followed by in work itself(3.12), supervision(2.93), wage(2.35) and promotion(1.64). There were significant difference between job satisfaction for work itself and age, educational status and job department, between job satisfaction for wage, supervision and job department, between job satisfaction for co-workers and age, educational status and work duration.
4. Mean score of job characteristics was the highest in dealing with others(4.07) and followed by in feedback(3.11), tast identify(2.84), autonomy(269), variety(2.44) and friendship(2.41).
5. Job satisfaction for work itself, supervision and co-workers were significantly increased and that for promotion significantly decreased with increasing value commitment. Job satisfaction for co-workers was significantly increased and that for wage and promotion significantly decreased with increasing commitment to stay. Jobstisfaction for promotion and wage had significantly negative correlations with organizational commitment in cook and general employees.
6. Value commitment had significantly positive correlations with identity, feedback and dealing with others, and significantly negative correlation with friendship. Commitment to stay had significantly positive correlations with feedback and dealing with others, and significantly negative correlations with autonomy and friendship. In all job position organizational commitment had significantly negative correlations with friendship.
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